1. PURPOSE OF THESE TERMS AND CONDITIONS OF USE AND ACCESS TO THIS WEBSITE

The purpose of these General Terms and Conditions of Use (hereinafter Conditions) is to regulate the access to this Website and how to use it. For the purposes of these Conditions, the Website will be understood as the external appearance of the screen interfaces, both statically and dynamically, that is, the navigation tree; and all the elements integrated both in the screen interfaces and in the navigation tree (hereinafter Contents) and all those services or online resources that may be offered to Users (hereinafter Services).

Juan Campillo Pazos, owner of FDGAMES, (hereinafter the Owner) reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be incorporated in it. The User acknowledges and accepts that at any time the Owner may interrupt, deactivate and / or cancel any of these elements that are integrated into the Website or access to them. Likewise, the continuity, availability and usefulness of the Website, nor of the Contents or Services are not guaranteed. The Owner will do everything possible for the proper functioning of the Website, however, the Owner is not responsible for or guarantees that access to this Website will be uninterrupted or error-free. The Owner is not responsible for any damages that may be caused to users by improper use of this Website. In particular, the Owner is not responsible in any way for downs, interruptions, lack or defect of telecommunications that may occur.

The Website is free to use by Users. As a general rule, Users do not have to pay to enjoy the Website. Access to the Website using an Internet provider is at User discretion. Users assume any connections charges and/or costs.

Access to the website www.fdgames.eu, owned by Juan Campillo Pazos and the use of the services offered on this website, implies acceptance of these general terms and conditions of use. Likewise, the use of the services offered on this page to purchase products implies acceptance of the terms and conditions of sale.

2. USERS

Access, navigation and use of the Website confers the condition of User, for which reason, from the beginning of browsing the Website, all the Conditions established herein are accepted as well as their subsequent modifications without prejudice to the application of the corresponding mandatory legal regulations depending on the case. Given the relevance of the foregoing, the User is recommended to read them each time they visit the Website.

The User assumes his responsibility to make correct use of the Website. This responsibility will extend to:

- A way of use of the information, Contents and / or Services and data offered by the Owner, without being contrary to the provisions of these Conditions, the Law, public order, or that in any other way may involve injury to rights of third parties or the way this Website operates itself.

- The veracity and legality of the information provided by the User in the forms issued by the Owner to access certain Content or Services offered by the Website. In any case, the User will immediately notify FDGAMES about any fact that allows the improper use of the information recorded in the stated forms, such as, but not only, theft, loss, or unauthorized access to identifiers (email) and / or passwords, in order to proceed with their immediate cancellation.

The mere access to this Website does not imply any type of commercial relationship between FDGAMES and the User.

The Website is mainly aimed at Users residing in the European Union (EU). The Owner does not ensure that the Website complies with the laws of other countries, either totally or partially. If the User resides or has his domicile in another place and decides to access and / or navigate the Website, they will do so under theirs own responsibility. The User must ensure that such access and navigation complies with the local legislation that is applicable to them. The Owner does not assume any responsibility that may arise from that access by the User.

3. LINKS POLICY

The Website does or may make available to Users a variaty of ways of link (such as, but not only, links, banners, buttons), directories and search engines that allow Users to access to third parties websites

The installation of these links, directories and search engines on the Website is intended to make it easier for Users to search for and access the information available on the Internet, without it being considered a suggestion, recommendation or invitation to visit them.

Likewise, the technical availability, accuracy, veracity, validity or legality of sites not owned by the Owner that can be accessed through these kind of links will not be guaranteed.

The Owner will in no case review or control the content of others' websites, nor do they approve, examine or endorse the products and services, content, files and any other material on the aforementioned linked sites. The Owner does not assume any responsibility for damages that may occur due to the access, use, quality or legality of the contents, communications, opinions, products and services of the websites not managed by the Owner and that are linked on this Website.

4. INTELLECTUAL PROPERTY

The intellectual and industrial property rights derived from all texts, images, as well as the means and forms of presentation and assembly of theirs Website belong, by itself or as assignee, to the Owner. Therefore, they will be works protected as intellectual property by the Spanish legal system, being applicable both the Spanish and Community regulations in this field, as well as the international treaties related to the matter and signed by Spain. All rights reserved. In compliance with the Intellectual Property Law, the reproduction, distribution, public communication and use of all or part of the contents of its website is expressly prohibited without the express consent of the Owner.

In the event that the User or third party considers that any of the Contents of the Website constitutes a violation of the rights of protection of intellectual property, they must notify us immediately through the contact form on this Website.

5. SHIPMENTS AND RETURNS

The delivery of the products will be carried out through shipping company, depending on the chosen carrier of the destination area or country. In the case of carriers that offer parcel tracking, the customer will be able to follow their order online using the tracking link provided when making the purchase.

As a general rule, orders are processed and dispatched within 24 hours (from Monday to Friday) upon receipt of payment. This term may vary depending on multiple factors. FDGAMES is not responsible for external causes that may result in delays. However, if your order seems to have had a problem, contact us and we will try to sort it out as soon as possible. 

Shipping costs will depend on the chosen carrier and, in certain areas, the price or weight of the order. We advise you to group all your items in the same order (except for pre-sale products, see point 3), since dividing products into several orders can increase shipping costs.

At FDGAMES we are concerned with protecting and properly packing all items, paying special attention to the packaging process so that all products are delivered in the best conditions. In the event of faulty goods, or goods damaged before receipt by the customer, send us an email (please attach a picture showing the damaged product if possible) and we will contact you. FDGAMES is not responsible for the damages that the products may suffer after delivery. 

6. COSTS AND DELIVERY TIMES

Spain (peninsula, except Huelva state): Correos, 24/48 hours. Cost: € 5.95. Free for orders over € 70.

Spain (Balearic Islands): Correos, 72 hours. Cost: € 9.95. Free for orders over € 100.

Spain (Canary Islands, Ceuta and Melilla): Correos Paquete Azul, 7-10 days. Cost: € 19.99. Free for orders over € 140.

International shipping:

You can select the delivery service that best suits your needs from those offered at the end of the purchase process.

In Europe, we deliver to: Germany, Albania, Austria, Belgium, Bosnia, Bulgaria, Cyprus, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Holland, Hungary, Italy, Ireland, Latvia, Liechtestein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Poland, Portugal, the United Kingdom, the Czech Republic, Romania, Serbia and Sweden.

If you have any questions about whether we ship to a certain country or region, please contact us.

We do not ship to Brazil, the Russian Federation or Afghanistan.

7. PRE-ORDERS

Orders with pre-order products will be processed once these products are available, in which case customers will be notified as soon as they are ready to be shipped.

When placing an order with products in pre-order, keep in mind that if you add other products to the cart, the entire order will be waiting to be processed until those products in pre-order are ready for shipment. 

8. RETURNS

Products can be returned for any reason within 7 days receipt by the customer.

Sealed product and accessories must be returned in their original packaging, undamaged and unopened. Any return postage costs will be paid by the customer for unwanted items. This does not apply to items being returned due to manufacturing faults or items received by the customer already damaged.

Please contact us if you need to arrange a return.